Privacy policy

Delete account

If you want to delete your Peremo.ba account and the data that goes with it, send a request through our account deletion page. There you will find how deletion works, what is removed, what is kept, and the time limits.

1. Introduction

O.R. Peremo, owner Miljana Andrić (“Peremo”, “we”) washes, irons, and delivers laundry. This policy explains which personal data we collect, what we use it for, and what your rights are. By using our site you accept this privacy policy.

2. Data we collect

Account and contact

Name, email, phone number, address, and profile settings.

Device and use

Device model, operating system or app version, IP address, error reports, diagnostics, and basic analytics — so the service stays reliable and we can improve it.

3. How we use data

To carry out and improve pickup, washing, and delivery.
To plan orders, assign delivery, and track delivery status.
To send you order updates (status, courier arrival).
To prevent abuse, fix errors, and understand how the service is used.

5. Sharing

We share data only with the courier (address and contact for the order) and with companies that help us operate (hosting, analytics, payments), under contract and only to provide the service. We do not sell or rent personal data.

6. Data security

No system is completely secure. We use technical and organisational measures (encryption, access control, monitoring) to protect your data as well as we can.

7. Your rights

You can ask to see, correct, or delete your data. Write to us at: [email protected].

9. Changes and contact

We may update this policy from time to time and will change the “Last updated” date. Peremo.ba, Sarajevo, Bosnia and Herzegovina — [email protected].

Last updated: 17 July 2026.